win11系统笔记本电脑正常使用期间频繁卡死,只能强制手动重启

2025-09-30 16:34:54

**笔记本电脑配置:**window11 24H2系统,i7-12650h,rtx4060,两根海力士8g 4800MHz频率DDR5内存。

**问题描述:**我于14日下午将原装内存条拆下,更换为新买的两根英睿达16g 4800MHz DDR5内存。

15日白天出现第一次卡死问题。

16日未出现问题。

17日、18日、19日三天频繁出现问题。

**出现卡死的场合:**目前遇到的10几次卡死,全部出现在电脑在edge浏览器或者桌面的中低负载情况(大部分情况都出现在使用edge浏览器时)。这几天我玩游戏的时间较长,但是在玩游戏期间没有出现一次卡死。

**卡死的具体表现:**有大约一半的情况是画面突然卡死,并且在卡死一瞬间扬声器会有一个“呲”的声音,卡死后键盘灯和卡死前一样亮着,但是进行任何操作屏幕都没有反应,如果在卡死前电脑有播放视频或者音频,那么在卡死后扬声器会一直发出电流声;另外一半的情况是屏幕瞬间变黑,其余症状和上述完全一样。

卡死出现后,症状一直持续,没有任何变化,只能手动长按笔记本电源键进行关机,然后再开机。

**事件管理器错误报告:**每次卡死发生后,查看事件管理器,都会看见两个事件。

1.关键。事件41,Kernel-Power:系统已在未先正常关机的情况下重新启动。如果系统停止响应、发生崩溃或意外断电,则可能会导致此错误。

2.错误。事件6008,EventLog:上一次系统的 10:31:07 在 ‎2025/‎2/‎20 上的关闭是意外的。(这里的具体时间随卡死的时间而变化)

Minidump文件夹错误日志:

Cannot read PEB32 from WOW64 TEB32 0003add2 - Win32 error 0n30

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* Bugcheck Analysis *

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Use !analyze -v to get detailed debugging information.

BugCheck 119, {2, ffffffffc000000d, ffff858448a37870, ffff9b0f6c0c5f40}

Probably caused by : memory_corruption

Followup: memory_corruption

*** Memory manager detected 241106 instance(s) of page corruption, target is likely to have memory corruption.

!analyze -v输出:

1: kd> !analyze -v

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* Bugcheck Analysis *

* *

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VIDEO_SCHEDULER_INTERNAL_ERROR (119)

The video scheduler has detected that fatal violation has occurred. This resulted

in a condition that video scheduler can no longer progress. Any other values after

parameter 1 must be individually examined according to the subtype.

Arguments:

Arg1: 0000000000000002, The driver failed upon the submission of a command.

Arg2: ffffffffc000000d

Arg3: ffff858448a37870

Arg4: ffff9b0f6c0c5f40

Debugging Details:

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: CODE_CORRUPTION

BUGCHECK_STR: 0x119

PROCESS_NAME: System

CURRENT_IRQL: 0

BAD_PAGES_DETECTED: 3add2

LAST_CONTROL_TRANSFER: from fffff80043501316 to fffff800b1ab8460

STACK_TEXT:

ffff858448a37738 fffff80043501316 : 0000000000000119 0000000000000002 ffffffffc000000d ffff858448a37870 : nt!KeBugCheckEx

ffff858448a37740 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : watchdog!WdLogSingleEntry5+0x156

STACK_COMMAND: kb

CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt

fffff800b1ab88f0-fffff800b1ab88f2 3 bytes - nt!TmInitSystemPhase2

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab88f7-fffff800b1ab88fb 5 bytes - nt!TmInitSystemPhase2+7 (+0x07)

[ cc cc cc cc cc:e9 94 4a 4f 91 ]

fffff800b1ab8910-fffff800b1ab8912 3 bytes - nt!TmInitSystem (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8917-fffff800b1ab891b 5 bytes - nt!TmInitSystem+7 (+0x07)

[ cc cc cc cc cc:e9 64 c7 50 91 ]

fffff800b1ab8930-fffff800b1ab8932 3 bytes - nt!NtCommitComplete (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8937-fffff800b1ab893b 5 bytes - nt!NtCommitComplete+7 (+0x07)

[ cc cc cc cc cc:e9 f4 7e 4f 91 ]

fffff800b1ab8950-fffff800b1ab8952 3 bytes - nt!NtCommitEnlistment (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8957-fffff800b1ab895b 5 bytes - nt!NtCommitEnlistment+7 (+0x07)

[ cc cc cc cc cc:e9 a4 7f 4f 91 ]

fffff800b1ab8970-fffff800b1ab8972 3 bytes - nt!NtCommitTransaction (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8977-fffff800b1ab897b 5 bytes - nt!NtCommitTransaction+7 (+0x07)

[ cc cc cc cc cc:e9 e4 0c 50 91 ]

fffff800b1ab8990-fffff800b1ab8992 3 bytes - nt!NtCreateEnlistment (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8997-fffff800b1ab899b 5 bytes - nt!NtCreateEnlistment+7 (+0x07)

[ cc cc cc cc cc:e9 c4 84 50 91 ]

fffff800b1ab89b0-fffff800b1ab89b2 3 bytes - nt!NtCreateResourceManager (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab89b7-fffff800b1ab89bb 5 bytes - nt!NtCreateResourceManager+7 (+0x07)

[ cc cc cc cc cc:e9 54 98 50 91 ]

fffff800b1ab89d0-fffff800b1ab89d2 3 bytes - nt!NtCreateTransaction (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab89d7-fffff800b1ab89db 5 bytes - nt!NtCreateTransaction+7 (+0x07)

[ cc cc cc cc cc:e9 d4 71 50 91 ]

fffff800b1ab89f0-fffff800b1ab89f2 3 bytes - nt!NtCreateTransactionManager (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab89f7-fffff800b1ab89fb 5 bytes - nt!NtCreateTransactionManager+7 (+0x07)

[ cc cc cc cc cc:e9 94 00 50 91 ]

fffff800b1ab8a10-fffff800b1ab8a12 3 bytes - nt!NtEnumerateTransactionObject (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8a17-fffff800b1ab8a1b 5 bytes - nt!NtEnumerateTransactionObject+7 (+0x07)

[ cc cc cc cc cc:e9 24 ab 4f 91 ]

fffff800b1ab8a30-fffff800b1ab8a32 3 bytes - nt!NtFreezeTransactions (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8a37-fffff800b1ab8a3b 5 bytes - nt!NtFreezeTransactions+7 (+0x07)

[ cc cc cc cc cc:e9 54 ad 4f 91 ]

fffff800b1ab8a50-fffff800b1ab8a52 3 bytes - nt!NtGetNotificationResourceManager (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8a57-fffff800b1ab8a5b 5 bytes - nt!NtGetNotificationResourceManager+7 (+0x07)

[ cc cc cc cc cc:e9 84 8e 4f 91 ]

fffff800b1ab8a70-fffff800b1ab8a72 3 bytes - nt!NtOpenEnlistment (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8a77-fffff800b1ab8a7b 5 bytes - nt!NtOpenEnlistment+7 (+0x07)

[ cc cc cc cc cc:e9 54 7f 4f 91 ]

fffff800b1ab8a90-fffff800b1ab8a92 3 bytes - nt!NtOpenResourceManager (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8a97-fffff800b1ab8a9b 5 bytes - nt!NtOpenResourceManager+7 (+0x07)

[ cc cc cc cc cc:e9 c4 8f 4f 91 ]

fffff800b1ab8ab0-fffff800b1ab8ab2 3 bytes - nt!NtOpenTransaction (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8ab7-fffff800b1ab8abb 5 bytes - nt!NtOpenTransaction+7 (+0x07)

[ cc cc cc cc cc:e9 b4 ad 4f 91 ]

fffff800b1ab8ad0-fffff800b1ab8ad2 3 bytes - nt!NtOpenTransactionManager (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8ad7-fffff800b1ab8adb 5 bytes - nt!NtOpenTransactionManager+7 (+0x07)

[ cc cc cc cc cc:e9 44 b4 4f 91 ]

fffff800b1ab8af0-fffff800b1ab8af2 3 bytes - nt!NtPrePrepareComplete (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8af7-fffff800b1ab8afb 5 bytes - nt!NtPrePrepareComplete+7 (+0x07)

[ cc cc cc cc cc:e9 14 81 4f 91 ]

fffff800b1ab8b10-fffff800b1ab8b12 3 bytes - nt!NtPrePrepareEnlistment (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8b17-fffff800b1ab8b1b 5 bytes - nt!NtPrePrepareEnlistment+7 (+0x07)

[ cc cc cc cc cc:e9 34 82 4f 91 ]

fffff800b1ab8b30-fffff800b1ab8b32 3 bytes - nt!NtPrepareComplete (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8b37-fffff800b1ab8b3b 5 bytes - nt!NtPrepareComplete+7 (+0x07)

[ cc cc cc cc cc:e9 e4 82 4f 91 ]

fffff800b1ab8b50-fffff800b1ab8b52 3 bytes - nt!NtPrepareEnlistment (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8b57-fffff800b1ab8b5b 5 bytes - nt!NtPrepareEnlistment+7 (+0x07)

[ cc cc cc cc cc:e9 04 84 4f 91 ]

fffff800b1ab8b70-fffff800b1ab8b72 3 bytes - nt!NtPropagationComplete (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8b77-fffff800b1ab8b7b 5 bytes - nt!NtPropagationComplete+7 (+0x07)

[ cc cc cc cc cc:e9 a4 ba 4f 91 ]

fffff800b1ab8b90-fffff800b1ab8b92 3 bytes - nt!NtPropagationFailed (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8b97-fffff800b1ab8b9b 5 bytes - nt!NtPropagationFailed+7 (+0x07)

[ cc cc cc cc cc:e9 94 bb 4f 91 ]

fffff800b1ab8bb0-fffff800b1ab8bb2 3 bytes - nt!NtQueryInformationEnlistment (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8bb7-fffff800b1ab8bbb 5 bytes - nt!NtQueryInformationEnlistment+7 (+0x07)

[ cc cc cc cc cc:e9 74 84 4f 91 ]

fffff800b1ab8bd0-fffff800b1ab8bd2 3 bytes - nt!NtQueryInformationResourceManager (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8bd7-fffff800b1ab8bdb 5 bytes - nt!NtQueryInformationResourceManager+7 (+0x07)

[ cc cc cc cc cc:e9 94 90 4f 91 ]

fffff800b1ab8bf0-fffff800b1ab8bf2 3 bytes - nt!NtQueryInformationTransaction (+0x19)

[ 48 ff 25:4c 8b 15 ]

fffff800b1ab8bf7-fffff800b1ab8bfb 5 bytes - nt!NtQueryInformationTransaction+7 (+0x07)

[ cc cc cc cc cc:e9 94 7c 50 91 ]

WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view entire output.

456 errors : !nt (fffff800b1ab88f0-fffff800b1ab8ffb)

MODULE_NAME: memory_corruption

IMAGE_NAME: memory_corruption

FOLLOWUP_NAME: memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MEMORY_CORRUPTOR: LARGE

FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_LARGE

BUCKET_ID: X64_MEMORY_CORRUPTION_LARGE

Followup: memory_corruption

*** Memory manager detected 241106 instance(s) of page corruption, target is likely to have memory corruption.

注:虽然电脑卡死问题一共出现了10几20次,但是文件夹里面只出现了一个错误日志

已经进行过的尝试:

1.本人在14日晚更新了系统KB5051987,怀疑是更新系统的问题。后面卸载了这次更新,但未解决问题。

2.本人在13日、14日更新了独立显卡的驱动,怀疑是更新显卡驱动的问题。我首先将独立显卡的驱动卸载,相当于使用win11自动的驱动,但也未解决问题;之后我又安装了去年的老版本显卡驱动,也未解决问题。

3.本人进行了AIDA64FPU烤机测试,MSI Kombustor 4显卡烤机测试,AIDA64内存稳定性测试,均稳定通过测试。

4.本人还运行了windows自带的内存诊断,没发现任何问题。

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